Privacy Policy

1. Overview

Sensoria House (“we,” “us,” or “our”) respects your privacy. This policy explains how we collect, use, and protect personal information when you visit sensoriahouse.com (“Site”) or interact with our services.

2. Information we collect

• Information you provide: Contact details, inquiry messages, and preferences submitted through forms, email, or bookings.
• Automatically collected data: IP address, browser type, device information, and Site usage analytics via cookies or similar technologies.

3. How we use information

• Responding to inquiries, booking requests, and collaboration proposals.
• Sending newsletters or updates when you opt in.
• Improving Site performance, user experience, and service offerings.
• Maintaining security and preventing misuse.

4. Legal basis

We process personal information with your consent, to fulfill contractual obligations, or when it is in our legitimate business interests.

5. Cookies

The Site uses cookies and similar technologies for analytics and personalization. You can manage preferences through your browser settings or the cookie banner. Learn more in our Cookie Policy.

6. Data sharing

We do not sell personal data. We may share information with trusted service providers who support Site hosting, analytics, or communication tools, bound by confidentiality obligations. We may disclose information if required by law or to protect rights and safety.

7. Data retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

8. Security

We implement reasonable physical, administrative, and technical safeguards to protect personal information. However, no system is completely secure; use the Site at your own risk.

9. Your rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict the use of your personal information. To exercise these rights, contact us at hello@sensoriahouse.com.

10. International visitors

If you access the Site from outside Canada, your information may be transferred to Canada where our servers are located. By using the Site, you consent to this transfer.

11. Children’s privacy

Our services are not directed to individuals under 16. We do not knowingly collect personal data from children. If you believe a child has provided information, contact us for removal.

12. Updates to this policy

We may update this policy to reflect changes in practices or legal requirements. Revisions will be posted with an updated effective date.

13. Contact

For privacy inquiries, email hello@sensoriahouse.com or call +1 (438) 555-2746.